CONSULTING

Founded in 2011 to highlight architectural, cultural and historic sites. Beginning with site-specific tours in Southern California, the company today consults on an international stage. Recognized for exemplary service and content, the founders backgrounds include such prominent organizations as The Walt Disney Company, Walt Disney Imagineering, Universal Studios, Blue Man Group and Iconic Houses Network to name a few.

Featured Client Project

Client

Testimonial

"Kristin Stone and The Pasadena Tour Company are the absolute best in terms of creating historically relevant tour narratives, as well as doing so in a fun and entertaining manner. I hired Kristin to create the facility tour for The Shed NYC. While I consider myself to be very knowledgeable about The Shed, due to her intensive research into the history of our building and her interviews with the key stakeholders, Kristin taught me many facts that I did not previously know. She uses these fun facts to weave a fascinating tale and does so in a query based manner that elicits guest interaction. In her hands the narrative becomes less of a tour and more of an interesting and fun filled adventure. In addition to creating the tour for us, she also trained the staff to deliver the tour. I was impressed by the depth of the knowledge that she was able to impart on our first group of guides. Kristin uses her love of architecture and history and combines it with her background in production and entertainment in a unique way that produces an amazing experience for the tour guests. I give Kristin my highest recommendation."

Gil Perez

Chief Visitor Experience Officer

The Shed

The Shed
Hudson Yards, NYC

The Client

Opened in April 2019, The Shed, a non-profit cultural institution commissions, develops and presents original works of art across all disciplines for all audiences. The Shed is housed in the innovative Bloomberg Building, designed by Diller Opened + Renfro, Lead Architect, and Rockwell Group, Collaborating Architect.

The Project

Develop a site specific touring experience for visitors to The Shed - including an original, customized concept, script, staff training and follow-up audit, training & revision program.

The Process

CONCEPT

  • SITE VISIT

  • MEET STAKEHOLDERS

  • TOUR CONCEPTUALIZATION

CREATE

  • WRITE TOUR

  • STAKEHOLDER PRESENTATIONS

  • FINALIZE TOUR

TRAINING

  • STAFF TRAINING

  • PRESENTATION SKILL COACHING

  • TOUR SCRIPT TEACHING

FOLLOW-UP

  • TOUR AUDIT

  • TOUR CONTENT REVISION

  • AUDIENCE FEEDBACK

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